Data Protection

999 com Privacy Policy

Your personal data is our top priority. This privacy policy clearly outlines what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
Language: Bengali
Reading time: ~7 minutes
Your Data Is Safe
999 com uses SSL encryption and advanced security technology to keep all your personal information safe.
256-bit SSL Encryption
24/7 Security Monitoring
0% Sale of Data

Why Our Privacy Policy Can Be Trusted

At 999 com, we follow the highest international standards to keep your data protected.

Encrypted Data Storage

All your personal and financial information is stored on secured servers protected by 256-bit SSL encryption. No third party can access this information under any circumstances.

Data is never sold

999 com never sells your personal information to advertisers or third parties. Your data is used solely to improve our services and maintain platform security.

You're in Control

You can view, update, or request deletion of your data at any time. We believe users are always the rightful owners of their own information.

Limited Data Retention

We do not retain data longer than necessary. Once legal obligations expire, data is automatically deleted after the designated period.

KYC Verification Secured

National ID and passport information submitted for identity verification is stored in a separate encrypted system, accessible only to authorized personnel.

Transparent Notification Policy

If the Privacy Policy changes, we will notify you in advance by email and via the website. 999 com does not make changes without notice.

01 Introduction & Definitions

This Privacy Policy ("Policy") 999 com Governs the collection and use of information between the platform and its users. By using our website or mobile app, you are considered to have accepted this privacy policy.

999 com is committed to providing a safe and enjoyable online gaming experience for users in Bangladesh. Our privacy policy is built in accordance with international data protection standards and is kept regularly updated.

The meaning of certain key terms used in this policy:

  • "Personal Data" This refers to information such as your name, address, phone number, email, payment details, and ID document information.
  • "Processing" This refers to any activity involving the collection, storage, analysis, or use of data.
  • "Third Party" refers to any individual or entity other than 999 com.
  • "Cookie" refers to small data files stored in your browser.

Although this policy is written in Bengali, the English version shall be considered final in the event of any dispute. For any changes, refer to the "Last Updated" date at the top of the page.

02 Data Collection

999 com Information is collected in two ways — what you provide directly, and what is collected automatically through your use of the platform.

Directly Collected Information

Data Type When It Is Collected Purpose
Name, Email, Phone At the time of registration Account creation & communication
Date of Birth At the time of registration Age Verification (18+)
National ID / Passport During KYC Verification Confirming Identity and Age
Payment Information At the time of deposit/withdrawal Financial Transaction Processing
Address During KYC or Profile Updates Identity Verification

Automatically Collected Data

Certain information is collected automatically while you use 999 com. This is used to improve the security and performance of the platform:

  • IP Address & Geolocation (Country Level)
  • Device type, operating system, and browser information
  • Login time, session duration, and browsing activity
  • Game history and betting patterns (used for fraud detection)
  • Cookies & local storage data

03 Purpose of Data Use

999 com Your data is used only for lawful and specific purposes. We never use it beyond what is necessary. The ways your information is used:

  • Creating, verifying, and managing accounts.
  • Processing financial transactions securely.
  • Detecting and preventing fraud and money laundering.
  • Ensuring age verification and responsible gaming compliance.
  • Providing customer service and support.
  • Improving and personalizing platform services.
  • Meeting legal and regulatory obligations.
  • To inform you about promotional offers (with your consent).

If you no longer wish to receive marketing emails or messages, you can unsubscribe at any time through your account settings or by contacting support@999com.net.

04 Data Sharing Policy

999 com Your personal data is never sold. However, limited information may be shared in specific circumstances:

When Data May Be Shared

  • Payment Processors: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process financial transactions.
  • Legal Authorities: Information may be disclosed to government authorities when required by a court order or legal obligation.
  • Security Services: Limited data may be shared with trusted partners for fraud detection and cybersecurity purposes.
  • Company Restructuring: You will be notified in advance in the event of a business merger or acquisition.
Recipients Shared Information Purpose
Payment Gateway Transaction Information Financial Processing
Government Authorities Information required by law Legal Compliance
Security Partners Suspicious Activity Fraud Prevention
Audit Firms Transaction Records Regulatory Compliance

05 Data Retention & Security

999 com We follow the highest industry security standards to protect your data. Key elements of our security framework:

  • All connections are secured with 256-bit TLS/SSL encryption.
  • Database servers are not directly connected to the internet — they are kept behind a firewall.
  • Passwords are never stored in plain text — only in hashed form.
  • KYC documents are stored in a separate encrypted storage system, accessible only to a limited number of authorized staff.
  • Regular security audits and penetration testing are conducted.
  • An automated alert system activates immediately upon any suspicious login attempt.

Data Retention Period

We do not retain data longer than necessary. The general rule is:

  • Account Data: Up to 5 years after account closure (for legal purposes).
  • Financial transaction records: retained for up to 7 years.
  • KYC documents: 5 years after account closure.
  • Log files & session data: up to 1 year.
  • Marketing data: deleted immediately upon withdrawal of consent.

06 Cookie Policy

999 com Cookies are used to enhance your browsing experience. They are small text files stored in your browser.

You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may cause certain platform features to not function properly.

07 Your Rights

999 comEvery user registered on holds the following rights over their own data. Upholding these rights is our responsibility.

Right to Access You can request to know what information we hold about you at any time.
Right to Rectification You can contact the support team to correct any inaccurate or incomplete information.
Right to Erasure You may request deletion of your data, provided there is no legal obligation requiring us to retain it.
Right to Restrict Processing You can request that the use of your data be restricted under certain circumstances.
Right to Data Portability You can request an export of your data in a standard, portable format.
Right to Object You can object to your data being used for marketing or any other purpose.

To exercise these rights, email support@999com.net or contact us via live chat. We'll respond within 30 business days of receiving your request.

08 Minor Protection

999 com Strictly prohibits access to all services for users under the age of 18. Measures we have in place to protect minors:

  • Date of birth is verified at the time of registration.
  • Age is verified through a government-issued ID during the KYC process.
  • If anyone under 18 registers, their account will be closed immediately.
  • Parents can contact support@999com.net to close their child's account.

We never knowingly collect information from minors. If a minor registers by mistake, all associated data will be deleted immediately.

09 Policy Changes

999 com This Privacy Policy may be updated due to changes in business operations, legal requirements, or technology. If changes are made, we will:

  • We will update the "Last Updated" date at the top of the page.
  • For significant changes, a notification will be sent to your registered email address.
  • A public notice will be posted on the website.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

If a policy change materially reduces your rights, we will notify you at least 30 days before it takes effect.

10 Contact

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: support@999com.net
  • Live Chat: Available directly on the platform (24/7)
  • Response Time: Usually within 24–48 hours

Our support team is available around the clock to assist you in Bengali. We take every privacy-related concern seriously and treat it with the utmost priority.

Frequently Asked Questions

No, 999 com never sells your personal data. Limited information is only shared with relevant parties for payment processing or legal compliance purposes — never for commercial gain.

Even after account closure, certain data may be retained for a specified period due to legal obligations. Financial transaction records may be kept for 7 years and identity-related data for up to 5 years. Once these periods expire, the data is permanently deleted.

Yes, you can stop receiving marketing emails or messages at any time. Turn off notifications in your account settings or email support@999com.net to unsubscribe.

999 com employs 256-bit SSL encryption, firewall protection, and regular security audits. However, no system is 100% secure. In the event of a data breach, we will notify affected users within 72 hours.

Email us at support@999com.net or reach out via live chat. Include the subject line "Privacy Request" and your registered email address. We'll respond within 30 business days.
Responsible Gaming

Enjoy the platform with your data kept safe

Your privacy is protected at 999 com. Register today and enjoy a world-class, secure gaming experience.

256-bit SSL Secured
Data is never sold
24/7 Bangla Support
Secure Payments
বাংলা