Legal Information

999 com Terms & Conditions

Please read these Terms & Conditions carefully before using our platform. Everything you need to know about your rights, responsibilities, and our commitments is clearly outlined here.

Last updated: January 2026
Language: Bengali
Reading time: ~8 minutes
📋
Clear & Transparent Terms
999 com believes the rules should be written in plain language — no hidden terms, no misleading information.
✓ Plain Language
✓ Fair Terms
✓ Regular Updates

Key Highlights at a Glance

The cards below summarize the most important parts of 999 com's Terms & Conditions.

Eligibility Requirements

You must be at least 18 years old to register with 999 com. Use of this platform by minors is strictly prohibited. Each individual may only create one account.

Deposits & Withdrawals

All deposits and withdrawals must be made through verified payment methods. Identity verification is mandatory before any withdrawal. Anti-money laundering policies are strictly enforced.

Bonus Policy

All bonus offers are subject to specific wagering requirements. Any attempt to abuse bonuses or claim them through multiple accounts will result in account suspension. Bonus terms are always clearly stated on the promotions page.

Account Security

You are solely responsible for keeping your account password and login credentials confidential. Do not share account access with anyone. If you notice any suspicious activity, contact support immediately.

Responsible Gaming

999 com is committed to responsible gaming. You can set daily or weekly deposit limits for yourself and use our self-exclusion feature whenever you need a break.

Prohibited Activities

Fraud, match manipulation, software hacking, or any form of cheating is strictly prohibited. If such activity is proven, the account will be permanently closed and any deposited funds may be forfeited.

01 Introduction & Definitions

These Terms & Conditions ("Terms") 999 com This constitutes a legal agreement between the platform and its users. By accessing 999 com through our website, mobile app, or any other channel, you confirm that you have read, understood, and agreed to these terms in full.

Below are the definitions of key terms used throughout this document:

  • "Platform" refers to the 999 com website, app, and all digital services.
  • "User" or "You" refers to any registered or unregistered individual.
  • "Services" refers to all gaming, betting, payment, and related activities.
  • "Account" refers to your personal registered profile.
  • "Bonus" refers to any promotional offer, free spins, or bonus credits.

Although these Terms are written in Bengali, the English version shall be considered the definitive version in the event of any dispute. 999 com reserves the right to amend these Terms at any time.

02 Registration & Eligibility

999 com-the following conditions must be met to register and use our services:

Age Requirement

You must be 18 years of age or older. 999 com is committed to protecting minors and may request a government-issued ID for age verification at any time. Any account found to belong to a minor will be closed immediately.

One Account Policy

Each person may only register one account. If it is found that the same individual or family members are using multiple accounts, all associated accounts will be closed and any deposited funds may be forfeited.

Eligibility Criteria Details
Minimum Age18 years
Number of AccountsMaximum 1 per person
Identity VerificationNational ID / Passport
Payment VerificationMobile banking registered in your own name
Address VerificationUtility bill / bank statement (where applicable)

Providing accurate information at registration

All information provided at the time of registration must be accurate and complete. 999 com reserves the right to close any account registered with false or misleading information. If your details change, please update them via your account settings.

03 Account Management

Your 999 com It is your responsibility to keep your account secure and ensure it is used appropriately. Keep the following in mind to protect your account:

  • Use a strong password and never share it with anyone.
  • If you notice any unusual activity on your account, contact support immediately.
  • Avoid logging in over public Wi-Fi.
  • You are solely responsible for all activity carried out on your account.
  • Selling or transferring your account to a third party is strictly prohibited.

If you suspect unauthorized access to your account, change your password immediately and contact us at support@999com.net. Acting quickly can help minimize any potential damage.

04 Deposits & Withdrawals

999 com-all financial transactions are handled securely and transparently. Deposit and withdrawal guidelines are outlined below:

Deposit Rules

  • Only use payment methods registered in your own name.
  • Minimum deposit amounts may vary depending on the payment method used.
  • Deposits from third-party accounts are not accepted.
  • All deposits are processed in Bangladeshi Taka (BDT).

Withdrawal Rules

  • Withdrawals can only be made from verified accounts.
  • Withdrawal requests are typically processed within 1–24 hours.
  • Wagering requirements must be met before bonus funds can be withdrawn.
  • Withdrawals may be temporarily suspended in cases of suspected suspicious activity.
  • Withdrawals must be made using the same method used for the original deposit.
Payment Methods Deposit Time Withdrawal Time
BKashInstant1–6 hours
NagadInstant1–6 hours
RocketInstant1–12 hours
Bank Transfer1–2 business days1–3 business days

05 Bonuses & Promotions

999 com's bonus and promotional offers are designed to bring extra value to our users. However, all bonuses are subject to specific terms and conditions:

  • Each bonus offer comes with specific wagering requirements. Withdrawals will not be permitted until those requirements are met.
  • You cannot stack another bonus while one is already active.
  • Bonus offers must be used within the specified time limit.
  • The welcome bonus is available to new members only and applies to the first deposit.
  • To qualify for a referral bonus, the referred person must make a minimum deposit.
  • 999 com reserves the right to modify or cancel any bonus program at any time.

Accepting a bonus without reading the terms may cause issues when you try to withdraw. Full details for each offer are Promotions page available.

06 Gaming Rules

999 comAll games on are conducted fairly and transparently. The following rules apply to all players:

  • Each game has its own rules, which can be found within the game itself.
  • Game results may be voided due to technical errors.
  • Logging into the same account from multiple devices simultaneously is discouraged.
  • Game outcomes are determined by RNG technology and are entirely unbiased.
  • In live games, the dealer's decision is final.

07 Prohibited Activities

Any of the following activities 999 com-are strictly prohibited and may result in account closure as well as legal action:

  • Engaging in fraudulent or deceptive activities.
  • Using automated software, bots, or hacking tools.
  • Money laundering or any suspicious financial activity.
  • Colluding with other players during gameplay.
  • Creating multiple accounts to claim bonus offers.
  • Attempting to interfere with or compromise the platform's security systems.
  • Creating an account using a false identity.

08 Responsible Gaming

999 com believes that gaming is entertainment, not addiction. We place the highest importance on the mental and financial well-being of all our players.

  • You can set daily, weekly, or monthly deposit limits at any time.
  • You have the option to temporarily or permanently exclude yourself from the platform.
  • If you're experiencing gaming-related issues, our support team is here to help you find the right assistance.
  • Never play with borrowed money or your savings.
  • Don't treat gaming as a source of income — it's entertainment only.

To learn more, visit our Responsible Gaming View page.

09 Privacy & Data Protection

999 com-your personal information is completely secure. We never sell your data to third parties. For full details on how we collect, store, and use your information, please refer to our Privacy Policy page.

  • Your information is used solely for service delivery and security purposes.
  • Documents collected for KYC verification are stored on encrypted servers.
  • You may request that your data be deleted; however, certain information may be retained for a specified period due to legal obligations.
  • Details on cookie usage are outlined in the Privacy Policy.

10 Limitation of Liability

999 com We are committed to providing the highest quality of service. However, our liability will be limited in the following circumstances:

  • Issues caused by loss of internet connection.
  • Delays or issues caused by third-party payment gateways.
  • Game interruptions caused by technical issues on your device.
  • Force majeure events (natural disasters, government directives, etc.).
  • Any loss arising from sharing your account credentials with others.

Gaming always carries the risk of financial loss. 999 com does not guarantee winnings. Only play with money you can afford to lose without affecting your financial situation.

11 Changes to Terms & Conditions

999 com reserves the right to modify these Terms & Conditions, in part or in full, at any time. In the event of changes, we will:

  • We will post a notice on the website.
  • Updates may be sent to your registered email.
  • The date of any changes will be updated at the top of the page.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms & Conditions. We recommend reviewing this page regularly.

12 Contact

If you have any questions or concerns about these Terms & Conditions, please get in touch with us:

  • Email: support@999com.net
  • Live Chat: Available directly on the platform (24/7)
  • FAQ: FAQ page for answers to common questions.

Our support team is available around the clock to assist you in Bengali. Our goal is to resolve any issue you have quickly and effectively.

FAQ

No, each person may only create one account. If multiple accounts are found, all of them will be closed and any deposited funds may be forfeited.

No, all bonuses require specific wagering conditions to be met before withdrawal. Wagering requirements vary by bonus and are Promotions page are clearly stated.

Withdrawals via bKash and Nagad are typically processed within 1–6 hours. Bank transfers may take 1–3 business days. First-time withdrawals may take slightly longer due to identity verification.

If the Terms & Conditions are updated, a notice will be posted on the website and an update may be sent to your registered email. You can always check the "Last Updated" date at the top of the page to see when changes were made.

If your account has been suspended, email support@999com.net or reach out via live chat. Our team will review the matter and work to resolve it promptly. If the suspension was due to a terms violation, an appeal may still be possible.
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Enjoy world-class online gaming safely within 999 com's clear and transparent guidelines. Register today and claim your welcome bonus.

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